Parents Line

Parenting can be planned or unplanned, on its own or in a partnership, but regardless of its form, one thing is certain – the way we raise our children shapes the way they think, feel, behave and learn throughout their lives.

We all want the best for our children, but being a parent is not always easy, and for many, successful parenting does not come instinctively. Everyone’s life circumstances are different, but every parent faces dilemmas and reconsiders his/her own decisions.

When children do not behave as we expect, we as parents can take it personally, think that they are testing our patience and provoking us. But it turns out that children test their abilities, pushing their own limits.
Positive parenting is not just the absence of violent parenting methods. True positive parenting is about understanding the needs of the child, reacting proactively to them, recognizing the different developmental stages of the child, consistency, learning appropriate behavior without the use of punishment, and nurturing personal characteristics of the child such as self-confidence, perseverance, independence, empathy, curiosity and responsibility.
All of this may sound too much to us. But when parents know how to respond to different situations, it helps them to relax and gain self-confidence, which in turn adds quality to the time spent with children, and it makes the parenting experience easier and more fulfilling.
Solutions to parental dilemmas often come through conversation, answering a question, or giving advice. To facilitate access to answers to parental questions and to offer secure and anonymous support, we support services through the telephone line for parenting.

Through the free Telephone Line for Parenting (075 230 530), a team of trained experts offers support and counseling to parents and care givers every day from 15:00 to 20:00 hrs.
Parents and caregivers can call for simple advice, or seek extended support with daily comprehensive counseling and monitoring of the child’s progress together with professionals.
The line is open to parents, guardians, and caregivers of children of all ages, to those planning to become parents or caregivers, to parents with a partner, to single parents, and to anyone interested in learning more about parenting.